Public records, under control.
Rostra Requests gives your agency a public intake portal and a tracked queue — codes, deadlines, fees, redaction logs and templated replies — so every records request is handled on time and on the record.
Records requests arrive by email and live in a spreadsheet. That's a liability.
Public-records law sets real deadlines and real penalties, but most agencies manage requests in scattered inboxes with no clock and no paper trail. Rostra Requests gives you a defensible, end-to-end system built for the statute.
- Requests buried in personal inboxes with no tracking
- No clock on statutory response deadlines
- Fee estimates and redactions handled ad hoc, with no log
Everything Rostra Requests does for you
Public intake portal
A clean public form captures every request and issues a tracking code automatically, so requesters can follow status without emailing the clerk.
Deadline clock
Business-day calculations track each request against its statutory window, with acknowledgement and follow-up built into the workflow.
Fee estimates
Built-in fee calculation produces consistent, defensible estimates and payment links — no more back-of-envelope math per request.
Redaction & withholding log
Record every withholding with its statutory basis, building the exemption log that protects the agency if a denial is ever challenged.
Templates & bulk actions
Acknowledge, respond and close with reusable templates; tag, batch and CSV-export the whole queue. Staff intake and printing included.
Public agency directory
A multi-tenant hub lets any agency self-serve a presence and lets the public find the right custodian and submit a request directly into the queue.
Live in three steps
Publish your portal
Stand up a public intake page; requests flow straight into a tracked, coded queue.
Work the queue
Acknowledge, estimate fees, log redactions and respond with templates — every step on the clock and on the record.
Stay defensible
Close requests with a complete trail of deadlines, fees and exemptions you can stand behind.
Give the public a front door — and give yourself a paper trail.
See Rostra Requests on your own jurisdictions. Book a 20-minute walkthrough.